Fair Work Amendment – Protecting Vulnerable Workers

(Source: (c) Fair Work) On 15 September 2017 the Fair Work Amendment (Protecting Vulnerable Workers) Act 2017 took effect. It makes the following changes to the Fair Work Act 2009  (the Fair Work Act): increase penalties for ‘serious contraventions’ of workplace laws.  An individual can face a maximum penalty up to $126,000 and a company up to $630,000.  This […]

Single Touch Payroll – What you need to know!

You may have heard about Single Touch Payroll recently and be wondering what you need to do to get ready for it.  Rest assured PaysOnline have you covered and are currently developing our systems to be ready for the start of Single Touch Payroll from 1 July 2018. What is Single Touch Payroll? Single Touch […]

First home super saver scheme

First home super saver scheme In this year’s budget the government announced plans to help Australians boost their savings for a first home deposit using their superannuation. From 1 July 2017, individuals can make voluntary contributions to their superannuation account to purchase a first home. These contributions can be withdrawn for a deposit from 1 […]

Get set for a 3.3% increase to minimum wages

Get set for a 3.3% increase to minimum wages (source: (c) Fair Work) The Fair Work Commission (FWC) has announced a 3.3% increase to minimum wages. The increase applies from the first full pay period starting on or after 1 July 2017. The new national minimum wage will be $694.90 per week or $18.29 per hour. […]

Penalty rate changes from 1 July 2017

Penalty rate changes from 1 July 2017 In February, the Fair Work Commission (FWC) agreed to cut Sunday penalty rates and Public Holiday rates affecting retail, fast food, hospitality and pharmacy workers. After reviewing submissions from various industry groups and unions, it has been decided that Sunday penalty rates will be transitioned in over 3-4 […]

Understanding Awards

Know which award your employees are covered by Recently Fair Work issued a compliance notice on a religious organisation in Melbourne, which was found to have underpaid an overseas worker almost $80,000. The case involves an Indian man, aged in his 40s, who was sponsored by the Hindu Society of Victoria on a 428 religious worker […]

Employee Entitlements – Parental Leave

What are employee entitlements when it comes to parental leave? (Source: (c) Fair Work) The operators of a Perth gourmet food distribution business are facing Court for allegedly discriminating against a pregnant employee. The Fair Work Ombudsman has commenced legal action in the Federal Court against Austrend International Pty Ltd, trading as Austrend Foods, and […]

Fair Work issues warning for horticulture businesses

A warning for growers, hostel owners and labour-hire contractors on wage rates (Source: (c) Fair Work) The Fair Work Ombudsman is urging horticulture businesses to be vigilant when engaging workers from labour-hire operators this harvest season by making themselves aware of the minimum rates of pay for casual pickers under the Horticulture Award. “This season, […]

Understanding the Super changes from 1 July 2017

Understanding the Super changes from 1 July 2017 The changes to the superannuation system, announced by the Australian Government in the 2016–17 Budget, have now received royal assent. These changes were designed to improve the sustainability, flexibility and integrity of Australia’s superannuation system. Most of the changes will commence from 1 July 2017. To help […]

457 visa crackdown for fast food industry

457 visa crackdown for fast food industry (Source: Department of Immigration and Border Security) The Minister for Immigration and Border Protection Peter Dutton has ended the Fast Food Industry Labour Agreement which saw hundreds of foreign workers take jobs at fast food outlets across Australia. “Australian workers, particularly young Australians, must be given priority,” Mr […]

Turnbull government wants to crack down on dodgy bosses

Cracking down on dodgy bosses (Source: Michaelia Cash, Minister for Employment) The Turnbull Government has today introduced legislation to protect vulnerable workers and crack down on unscrupulous bosses who break the law. The Fair Work Amendment (Protecting Vulnerable Workers) Bill 2017 delivers on an election commitment to ensure workers are protected from exploitative and unfair […]

Penalty rates cut by Fair Work Commission

Penalty rates cut by Fair Work Commission In a long-awaited decision, the Fair Work Commission (FWC) has agreed to cut Sunday penalty rates affecting retail, fast food, hospitality and pharmacy workers. Retail and business groups have been behind the push to bring Sunday penalty rates in line with Saturday penalty rates.  The reform was one […]

10 Myths About Young Workers in Oz

10 Myths About Young Workers in Oz (Source: (c) Fairwork.gov.au) The Fair Work Ombudsman is seeking to educate employees and business on the myths that are contributing to a concerning number of young workers being underpaid around Australia. Fair Work Ombudsman Natalie James says too many people mistakenly believe that a range of workplace practices […]

Chinese worker in Sydney underpaid $36,000

(Source: (c) Fairwork.gov.au) Chinese worker in Sydney underpaid $36,000 The Fair Work Ombudsman has again warned that paying overseas workers low, flat rates is unlawful after a Western Sydney homewares retailer was caught paying a Chinese employee just $12 an hour. Joyce Homeware underpaid the employee a total of $36,459 between November 2013 and August 2015. […]

Labour-hire operator faces $51k in penalties for failing to keep required records

(Source: (c) Fairwork.gov.au) Labour-hire operator allegedly flouts laws relating to overseas workers on Queensland farms The Fair Work Ombudsman’s national Inquiry into exploitation of overseas workers on the Australian harvest trail has led to the Agency launching legal action against a Queensland labour-hire operator for allegedly flouting record-keeping laws. Facing the Federal Circuit Court are […]

Understanding employee entitlements on probation

Source: (c) fairwork.gov.au Some employers use probation periods to train and assess an employee’s suitability for a job. Probation periods range in length from a few weeks to several months: but they do not affect employee entitlements. While on probation employees are still entitled to the right pay and still accrue leave like annual leave and sick […]

Payroll Manager faces penalties for underpayments

(Source: Australian Financial Review) A payroll manager has for the first time been held liable for worker underpayments after a Federal Circuit Court issued $143,000 in fines against a Japanese fast-food company for deliberately short-changing two overseas workers $18,000. The court imposed $116,250 in penalties on WY Pty Ltd, which operated two Hanaichi Japanese Fine […]

More exploitation allegations against Melbourne burger bar operator

(Source: (c) fairwork.gov.au) The Fair Work Ombudsman has commenced a second litigation against the operator of a Melbourne burger bar for allegedly exploiting more young and overseas workers. Facing the Federal Circuit Court is Todd Patrick Buzza, who owns and runs the Burger Buzz outlet on Sydney Road, Brunswick, and his company Rum Runner Trading […]

Employee warnings and unfair dismissals

(Source: (c) Fairwork.gov.au) You often hear that you need to get three written warnings before your boss can terminate your employment – but that’s not quite true. As an employer you do need to be fair and this usually means employees being told what the problem is, getting an opportunity to fix the problem and time […]

Tavern operator penalised nearly $20k for not paying correct termination entitlements

Queensland tavern operator penalised for short-changing manager © Fair Work Ombudsman www.fairwork.gov.au The operators of a Queensland tavern have been penalised a total of $19,500 for causing “significant detriment” to a manager by short-changing her thousands of dollars. Glasshouse Mountains Tavern Pty Ltd, which operates a tavern of the same name in the Sunshine Coast […]

7-Eleven and Fair Work sign compliance deed

7-Eleven signs on with Fair Work Ombudsman to set the standard for franchising in Australia © Fair Work Ombudsman www.fairwork.gov.au Australia’s largest petrol and convenience retailer, 7-Eleven, has signed a Proactive Compliance Deed with the Fair Work Ombudsman which will set a new standard for franchising in Australia. The landmark agreement commits 7-Eleven to a […]

Business shutting down over Christmas and New Year?

Business shutting down over Christmas and New Year? (Source: © Fair Work Ombudsman) The end of 2016 is fast approaching and it’s time to start thinking about what happens over Christmas and New Year.  Many businesses often shut down or run on skeleton staff over the Christmas and New Year period.  How employees are paid […]

Deductions from employees wages – know the rules

Are you aware of the requirements when it comes to making deductions from employee’s pays? Recently a business owner and his HR manager were fined almost $25,000 after Fair Work discovered they unlawfully deducted $130,000 from cleaners wages. Here are Fair Work’s guidelines for Deducting pay & overpayments from your employees’ wages. Taking money out […]

McDonald’s continues to show its commitment to young workers

(Source: Fair Work) McDonald’s Australia continues to demonstrate its commitment to excellent workplace practices at its restaurants, achieving outstanding compliance rates over the past two years. The company makes workplace compliance a high priority, and signed the Fair Work Ombudsman’s first Compliance Partnership in 2011. The first Partnership was a success, with McDonald’s self-auditing about […]

Changes to annual leave in some awards

(Source: Fair Work) The Fair Work Commission (FWC) has varied some awards with new or changed terms about taking annual leave. Most changes take effect from 29 July 2016. There are changes to rules about: cashing out annual leave taking annual leave in advance managing large (‘excessive’) annual leave balances payment for annual leave. Fair […]

Penalties imposed to owners of medical practice over threats to Indian doctor

(Source: Fair Work) The operators of a general medical practice south of Brisbane have been penalised more than $51,000 for subjecting an Indian-trained doctor to “appalling” treatment after he complained to the Fair Work Ombudsman. Windaroo Medical Surgery Pty Ltd, located at Loganholme Shopping Village, has been penalised $39,600 in the Federal Circuit Court for […]

Senior Woolworths payroll clerk busted stealing over $230k

Payroll clerk busted days before attempting to steal $400,000 and fleeing to the US, court hears (Source: VANDA CARSON, The Courier-Mail) A SENIOR Woolworths payroll clerk with a “love of the high life” who secretly siphoned off $238,294 was busted just days before she tried to snatch a further $404,000 and flee to the US […]

Small Business – Working in the Building and Construction Industry

Small Business – Working in the Building and Construction Industry (Source: Fair Work Building and Construction) Subcontractors and small business operators are a vital part of the Australian building and construction industry. As a small business operator it is important that you understand your rights and responsibilities under workplace laws.  The following information will help you to […]

Mother-and-son business team have been penalised $196,000 for underpaying workers

(source: Fair Work) Court sends strong message to café operators who underpaid overseas workers A mother-and-son business team which deliberately exploited vulnerable overseas workers has been penalised almost $200,000 and ordered to back-pay former staff tens of thousands of dollars. Café owner-operators A-Hsueh Lai and Chang Ming Liu short-changed five female staff from Taiwan, Hong […]

Gold Coast family business owes $56k in backpay

(Source: Fair Work) A Gold Coast family business that withheld the entitlements of two employees is back-paying them $56,000 following intervention by the Fair Work Ombudsman. The two workers were terminated without being paid their annual leave entitlements for nine years of service, or wages in lieu of notice. After educating the employer about its […]

$90,000 in penalties for trolley contractors who underpaid staff

(Source: Fair Work) $90,000 penalties for contractors who paid their trolley collectors as little as $8 an hour Trolley collection contractors who were once part of supply chains for Woolworths, Coles and Foodland have been penalised more than $90,000 after overseas workers at Adelaide shopping centres were paid as little as $8 an hour. Adelaide […]

FWC raises the high-income threshold for unfair dismissal actions

(Source: HC Online) The Fair Work Commission has increased the high-income thresholds for unfair dismissal applications, meaning more employees are eligible to make claims. As of July 1, the maximum salary an employee can be paid and still be allowed to make an unfair dismissal application, has increased to $138,900 per annum (from $133,000). The […]

Perth restaurant chain facing legal action from Fair Work

(Source: Fair Work) The operator of a popular restaurant chain in Perth is facing legal action and an ongoing investigation over alleged serious breaches of workplace relations laws relating to overseas workers. Facing Court is Tram Hoang Han, who controls the Han’s Café franchise and directly owns two restaurants. Three companies of which she is […]

Fair Works pay tools are now updated with new 1 July pay rates

Updated minimum wages and allowances are now available in Fair Work’s pay tools. The new national minimum wage will be $672.70 per week or $17.70 per hour. Step 1 – Determine which employees are covered The increase only applies to employees that get their pay rates from: the national minimum wage a modern award or a registered agreement […]

Fair Work Records and Resources Campaign results

(Source: Fair Work) Almost three quarters of businesses comply with record-keeping and pay-slip obligations The Fair Work Ombudsman today released the findings of recent checks on the record-keeping practices of business throughout Australia. Almost 1400 employers were audited in every State and Territory. Spot checks of 1376 businesses found that 988, or 72 per cent, […]

Fair Work campaign results – WA’s Gascoyne and Mid-West regions

(Source: Fair Work) The Fair Work Ombudsman recently released the findings of a recent campaign in Western Australia’s Gascoyne and Mid-West regions. Spot checks of 118 employers last year found that: 92 (78 per cent) were compliant with their record-keeping and pay-slip obligations, 83 (70 per cent) were paying their employees correctly, and 66 (56 per cent) […]

Gold Coast businessman personally liable for back-payments to security employees

(Source: Fair Work) A federal judge has imposed record penalties and a precedent-setting Court Order for a businessman to personally back-pay employees following a case involving the “calculated and deliberate” underpayment of security guards on the Gold Coast. The penalties, totalling more than $308,000, are the highest achieved by the Fair Work Ombudsman in Queensland. […]

Record penalty against 7-Eleven operator who systematically exploited staff

(Source: Fair Work) A record penalty of more than $400,000 has been imposed against the operators of a 7-Eleven store which systematically exploited its workers. It is the largest-ever Court-imposed penalty achieved by the Fair Work Ombudsman. The penalty follows an investigation and litigation by the Fair Work Ombudsman which found 12 7-Eleven employees in […]

Brisbane barista paid $10 an hour

(Source: Fair Work) A Brisbane café which paid a young barista as little as $10 an hour has been cautioned over its workplace practices. The café underpaid the 19-year-old a total of $6650 in just six months. The barista was treated as a contractor and told he needed to acquire an Australian Business Number (ABN). […]

Qld budget to help regional workers get back into work

(Source: AAP) Employers will be paid up to $15,000 to hire workers in a plan to boost jobs in regional Queensland. A $100 million “Back to Work” regional employment package, unveiled in Tuesday’s state budget, will also help the unemployed access subsidised courses to help them get jobs. Another $180 million will be pumped into […]

7 Eleven launches Wage Repayment Program for underpaid workers

(Source: HR Assured) Three weeks following the firing of the Independent Panel appointed to assess the wage claims from underpaid workers, 7 Eleven has launched a new claims process for the hundreds of underpaid workers. The new process includes an interactive website and a wage repayment program administered by Deloitte. The website features an interactive […]

BREAKING: Coles rejects proposed pay changes despite Fair Work recommendation

(Source: HC Online) Leading supermarket chain Coles has announced it will not be implementing recommendations from the Fair Work Commission (FWC) regarding its 2014-17 Store Team Agreement. An agreement between Coles and the Shop Distributive and Allied Employees Association (SDA) was supported by the FWC in 2015, and was also endorsed by over 90 percent […]

Fair Work cracks down on underpayment of interns

Earlier this week the Federal Circuit Court has imposed a $272,850 penalty against a media company to send it a “serious message” not to disguise employment relationships as unpaid internships. Judge Tom Altobelli handed down the penalty against Sydney-based AIMG BQ Pty Ltd following an investigation and legal action by the Fair Work Ombudsman.  The company […]

Know your pay slip requirements

(source: Fair Work) Following on from our article on guidelines for record-keeping Fair Work Australia also has requirements for what must appear on pay slips and when and how they must be given to employees. Pay slips ensure that employees receive the correct pay and entitlements and allow employers to keep accurate and complete records. […]

Workers to get $2 million in backpay from mining services company

(Source: Bendigo Advertiser) A BENDIGO-based mining services company has been ordered to repay more than $2 million to workers who were shortchanged for at least four years. Deepcore Australia Pty Ltd, which operates out of Epsom as Deepcore Drilling, reached an agreement with the Fair Work Ombudsman to make $2.09 million in repayments to 205 current […]

Check for your share of $2 million in unpaid wages

(Source: Fair Work) The Fair Work Ombudsman is on the hunt for thousands of workers owed a total of more than $2 million by their former employers. The Agency is currently holding $2.18 million in trust for 9467 people who were underpaid in a former job but who cannot be located. The unpaid wages and […]

Overtime and reasonable additional hours

(source: Athena Koelmeyer, Australian Payroll Association) Employers are often left completely surprised when an employee makes a claim for overtime payments they claim to have worked over the course of their employment. What are the maximum weekly hours? The National Employment Standards (NES) provides that for full-time employees, the maximum “ordinary” weekly hours are 38. […]

Many SMEs still not SuperStream compliant

(source: Inside Small Business and ATO) With less than one month until the deadline for SuperStream compliance, one-third of Australian SMEs are still running a risk of potentially not complying with the ATO regulations. SuperStream legislation is aimed at improving the efficiency of the superannuation system. Under SuperStream, employers must make super contributions on behalf of […]

Award rates to increase 2.4% from 1 July 2016

(source: Fairwork) The Fair Work Commission has announced a 2.4% increase to minimum wages. The increase will apply from the first full pay period starting on or after 1 July 2016. The new national minimum wage will be $672.70 per week or $17.70 per hour. Who does the increase apply to? The 2.4% increase only […]

Trolley collector allegedly underpaid $26,000

(source: Fair Work) An overseas worker employed as a trolley collector in NSW was underpaid $26,000 in less than four months, the Fair Work Ombudsman claims. The Korean national, in Australia on the 417 working holiday visa, was allegedly often required to work long hours of unpaid overtime. The 26-year-old, who spoke little English, worked […]


(Source: (c) Fairwork.gov.au) In any business, large or small, the Fair Work Ombudsman has rules on your record keeping and pay slip obligations to ensure employees receive correct wages and entitlements. Recently a NSW blueberry farmer was penalised $13,005 for serious record keeping failures. Fair Work inspectors discovered that records of 60 casual employees were limited […]

New Government Loan Available to Apprentices

New Government Loan Available to Apprentices In an attempt to better support apprentices in completing their trade commencements, the Australian government has introduced a new incentive called the Trade Support Loan (TSL). The need for this assistance became clear when research found that the number of trainees starting a placement far outweighed the completion figures. […]

Australian businesses lack ‘Asia capability’

Source – HC Online According to new research, one of the biggest hindrances to the success of Australian businesses in Asia is a lack of understanding about Asia capabilities.This is particularly related to knowing which capabilities are critical to business success, and how prevalent they are in the workforce. The research – conducted by Diversity […]

Bendigo fast-food worker paid $11 an hour

Source: Fairwork A fast food shop in Bendigo paid staff as little as $11 an hour because the employer believed it was the ‘going rate’, a Fair Work Ombudsman investigation has found. The employer, who was new to the business, told Fair Work inspectors he was unaware of the Fast Food Industry Award, minimum hourly […]

Victorian public sector to introduce family violence leave

Source (HC Online) The Victorian government is set to introduce a policy that will, for the first time, allow tens of thousands of public servants to access family violence leave.Under a clause to be built into all future enterprise agreements within Victoria’s public sector, workers will be able to apply for the new form of […]

$5000 Penalty after ignoring $550 on the spot fine

The operators of an Adelaide business have been penalised $5000 after refusing to pay a $550 on-the-spot fine issued by the Fair Work Ombudsman. The Industrial Relations Court of SA has imposed the penalties after the Fair Work Ombudsman commenced legal proceedings. The litigation followed a failure by Glenelg-based Mobizone Pty Ltd to pay an […]

Four steps for a smooth workers’ compensation policy renewal

Source – WorkCover Qld) WorkCover Queensland’s workers’ compensation accident insurance policy renewal season starts on 1 July and many of Queensland’s 140,000 small businesses will be looking for simple ways to take the guesswork out of calculating their premium. It is compulsory and a duty of care for Queensland businesses to take out an annual […]

Six Benefits of Outsourcing Payroll

1. Save Money According to a Price Waterhouse Cooper’s White Paper commissioned in January 2011, businesses that manage payroll, HR functions and time & attendance in-house spend on average 18% more administering these functions than organisations who outsource these functions. 2. Save Time Time spent on calculating pays, deductions and remitting payments to employees and […]

Why is “Outsourcing” such a dirty word?

For most, when we hear the word “outsource” we immediately think of off shored, cheap labor, exploiting our fellow human-beings in a land far away. Or, we think of the last time we tried calling our telco or bank to ask a simple question, only to be passed around from consultant to consultant, all of […]

Thousands of Hospitality workers underpaid $1.2 million: Fairwork Ombudsman

(source : Smartcompany) An investigation by the Fair Work Ombudsman published today reveals workers in restaurants, cafes and catering companies throughout Australia have been underpaid over $1.2 million. Spot checks by the FWO found a total of 456 businesses were found to have short-changed 2752 employees with one worker owed more than $40,000. The FWO […]

The 3 words in this company’s parental leave policy that ended up costing it $170,000

(source – SmartCompany) A project management company has been ordered to pay a former employee nearly $170,000 after a court ruled its parental leave policy breached the National Employment Standards (NES) because of the inclusion of three words. Paul Scullin has won the action he brought against his former employer Coffey Projects in the Federal […]

Four yearly review of modern awards: Full bench issues its decision on annual leave

(Source – Athena Koelmeyer, Workplace Law) As part of the Fair Work Commission (FWC)’s four yearly review of modern awards, the FWC determined that as there were a number of complexities in reviewing the modern awards, it was important that the issue of annual leave be dealt with as a common issue as annual leave […]

New pay rates effective 1 July 2015: Annual wage review results in a 2.5%increase to wages

(Source – Athena Koelmeyer, Workplace Law) An Expert Panel of the Fair Work Commission (the Expert Panel) announced the outcome of their review of the national minimum wage (NMW) and modern award minimum wages. As you may know, every year the Fair Work Commission is required to review the NMW and issue a NMW Order. […]

Payroll tax rebate and water meter boost for plumbers passed by Queensland Parliament

(SOURCE: ABC) 25 per cent payroll tax rebate for Queensland businesses that employ new apprentices or trainees has been passed by the Queensland Parliament. The law change was a Labor election promise and was passed in State Parliament on Tuesday night with support from Katter Australian Party MPs and independent MP Billy Gordon. The rebate […]

ATO details new commissioner powers

(Source – Accountants Daily) The tax office has released more information on the government’s plan to give the commissioner of taxation statutory remedial powers to modify the operation of taxation law. The new powers will also mean “reduced regulatory burden, more certainty and better outcomes for taxpayers”.In a statement, the ATO said the statutory powers […]

Older employees four times less likely to fake illness.

(SOURCE: HUMAN CAPITAL) A new study is shedding light on the type of employees who are most likely to lie about being sick and – shock – it seems younger workers are the worst offenders. According to the survey by insurance firm RIAS, workers over the age of 50 are almost four times less likely […]

The Unintended Consequences of Budget’s Parental Leave ‘Double Dip’ Backflip

(source BRW online) As part of the Federal Budget, the Federal Government has announced radical changes to the interplay between the current government-funded parental leave scheme and any similar paid schemes operated by employers. Under the current Federal Government scheme, eligible working parents can receive government-funded pay when they take time off from work to […]

Government proposes CGT changes

(Source: Accountantsdaily) The government has released draft legislation to change the capital gains tax (CGT) treatment of the sale and purchase of businesses involving certain earn-out rights. The draft follows the release of a discussion by the former government outlining possible approaches that would give effect to the measure. One of the issues raised in […]

Maximum super contribution base sees increase

(Source: SMSFAdviser) While the super guarantee is frozen until 2021, the updated ATO superannuation thresholds show the maximum contribution base will rise to $50,810 per quarter from 2015/2016. This is an increase from $49,430 for the 2014/2015 financial year. The superannuation thresholds update by the ATO also indicated the superannuation lump sum low rate will […]

Demoted employee not unfairly dismissed

(Source: Australian Payroll Association) Athena Koelmeyer, Workplace Law A little known provision of the Fair Work Act 2009 (Cth) (FW Act) provides that an employee will be able to lodge a claim for unfair dismissal if they are demoted in their employment. To be considered a dismissal under the FW Act, section 386(2)(c) provides that […]

Recent case provides valuable insights for SMSFs

(Source: AccountantsDaily) The recent decision of Deputy Commissioner of Taxation v Lyons [2014] FCA 1353 provides various insights for self managed superannuation fund trustees, as explained in this article. Facts of decision On 6 June 2008, the Lyons Family Superannuation Fund (‘Fund’) was registered as a self managed superannuation fund. At all relevant times, Mr […]

Textile manufacturer faces Court over unlawful stand-downs, unpaid termination entitlements

(Source: Australian Payroll Association) A textile manufacturer in Tasmania will face court for allegedly trying to avoid termination pay-outs to six of its employees. The workers were allegedly short-changed tens of thousands of dollars when their employer placed them on extended stand-down without wages. The Fair Work Ombudsman has commenced legal action in a bid […]

Melbourne hairdressers fined for underpaying young apprentice

(Source: Australian Payroll Association) The operators of a chain of Melbourne hairdressing salons have been fined a total of $70,224 for underpaying a young apprentice $8625 – with a Judge saying the penalties send a message that “it does not pay to underpay workers”. Melbourne men Paul Mark Salter and George Dimaris have each been […]

Superannuation rate increase deferred until 2021

Since 1 July 2014, the superannuation guarantee rate increased to 9.5% and was due to increase on 1 July 2015 to 10%. However, this has changed as a result of legislation passed by Federal Parliament last week. This will see the superannuation guarantee rate of 9.5% remain until 2021. By way of background, the proposal […]

Think Your Customer Service Process is Solid? Read These Stats and Ask Yourself Again

(Source- Strideapp.com) If I asked you, you would probably say your business provides great customer service, maybe even superior service! But if surveyed, what would your customers say? You might be surprised at their responses. Statistics indicate most people feel customer service is lacking and that businesses are not as focused on customer service as […]

World’s 25 Worst Passwords Revealed – Is Yours One Of Them?

Source: Splash Data SplashData recently revealed the 25 most-used passwords. Check them out below to make sure yours isn’t on the list! 1. password 2. 123456 3. 12345678 4. abc123 5. qwerty 6. monkey 7. letmein 8. dragon 9. 111111 10. baseball 11. iloveyou 12. trustno1 13. 1234567 14. sunshine 15. master 16. 123123 17. […]