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Google Authenticator Application Download and Set Up

Download Google Authenticator on a Mobile Device

Search your app store for “Google Authenticator” for apple and android devices or “Windows Authenticator” for Windows phones.

  • Google Authenticator for Android devices, iPhone, iPod Touch, or iPad, and BlackBerry devices
  • Windows Authenticator for Windows Phones (Microsoft Store)

Note: This may require signing into the respective app stores

Setup Instructions

To begin you will need to download the Google Authenticator app from the App Store (Apple) or Play Store (Android) – the application looks like this.

After installation, open the app and click “Begin Setup”. You should begin the Two Factor Authentication Registration in PaysOnline by logging in to your PaysOnline account. To make the registration process easier we recommend having access to a computer.

Choose “Scan Barcode” and use your phones camera to scan the QR Barcode presented during PaysOnline’s Two Factor Authentication Registration (see example here).

To begin the activation process you must log in to PaysOnline as you usually would. Make sure you are logging into the correct console (Client – Employee – Partner).

You will be presented with the following screen. Enter your email address and mobile number (optional) and press next.


Below is the QR Barcode from PaysOnline you need to scan with your Google Authenticator app. This code is unique to your PaysOnline login details – do not use another person’s code.

After scanning the QR code, Google Authenticator will present you with a six-digit number.

Type this number in to the “Authentication Code” text input on PaysOnline. Press validate to confirm the link.

You will now be asked to create responses to three secret questions.

If for some reason you do not have access to your authenticator app, you can opt to answer these questions as your second factor.

What will the 2FA registration process look like?

We have created step-by-step overview of the registration process and included screenshots. On any of the steps you can elect to “do this later” until May 31 2018.

Do you still have questions about Two Factor Authentication?

We have created a question and answers page here.