Frequently Asked Questions 

Accelerator is perfect for businesses that need smart, compliant payroll with self-service features. Premium adds time tracking and deeper compliance tools. Enterprise Plus includes everything — plus onboarding, document storage, and advanced HR capabilities for complex or growing teams.

Yes. PaysOnline is built to scale with your needs. You can upgrade at any time as your headcount, compliance requirements, or workforce complexity increases. 

Absolutely. Every plan — from Accelerator to Enterprise Plus — is STP Phase 2 compliant and includes built-in ATO reporting tools, so you stay compliant from day one.

No. PaysOnline is fully cloud-based, so there’s nothing to install. You can access payroll, HR, and compliance features securely from anywhere.

All plans include access to our Australian-based support team. Whether you need help setting up pay runs or interpreting award rates, our payroll specialists are here to help.