Frequently Asked Questions 

  • Accelerator is perfect for businesses that need smart, compliant payroll with self-service features. Premium adds time tracking and deeper compliance tools. Enterprise Plus includes everything — plus onboarding, document storage, and advanced HR capabilities for complex or growing teams.

  • Yes. PaysOnline is built to scale with your needs. You can upgrade at any time as your headcount, compliance requirements, or workforce complexity increases. 

  • Absolutely. Every plan — from Accelerator to Enterprise Plus — is STP Phase 2 compliant and includes built-in ATO reporting tools, so you stay compliant from day one.

  • No. PaysOnline is fully cloud-based, so there’s nothing to install. You can access payroll, HR, and compliance features securely from anywhere.

  • All plans include access to our Australian-based support team. Whether you need help setting up pay runs or interpreting award rates, our payroll specialists are here to help.

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