About Us

Who We Are


1995. The Start

With a successful wholesale and retail clothing business at the time, we realised that outsourcing payroll made perfect business sense to reduce administration overhead.

However, persuading Australian businesses to delegate their payroll responsibilities to a third party was challenging back then, as they were not entirely comfortable with the concept.

It didn’t help that the outsourced payroll providers in Australia at that time did not instil confidence or deliver the expected compliance standards that we anticipated from such services.

Researching overseas American providers and their success and adoption by American businesses inspired us to the goal of delivering a better job and service in Australia than the current payroll services.

We started to utilise our own payroll software to process local businesses’ payrolls. In a very short time, our clientele started to grow.

Transition to Online Payroll Processing

We were the first payroll outsourcing company to adopt online payroll processing.

Despite being still semi-manual, given the constraints of Internet speed at the time, we were the pioneers in adopting online payroll processing.

We leveraged our advanced spreadsheeting to process payroll efficiently and then synchronised the output to the web, allowing clients to access reports remotely. We also provided user-friendly web forms for clients to input employee information.

Our commitment to pushing the boundaries and embracing emerging technologies solidified our position as pioneers in the managed payroll industry.


Delivering Next-Generation Payroll and HR Solutions

As technologies advance, we remain at the forefront of innovation, continuously improving our services and expanding our offerings.

We introduced additional features, including comprehensive rostering capabilities, streamlined leave management, seamless employee induction process, time and attendance solutions, and HR data and employee portals.

These enhanced features have boosted efficiency and accuracy, saving valuable time for our clients.

By integrating these capabilities into our platform, we have successfully achieved our goals of expedited data entry, robust audit control, adherence to government compliance, and convenient access for both employers and employees.

Our Journey Continues

Throughout our journey, we have made significant strides in enhancing security, privacy, and compliance measures.

We proudly possess an Australian Financial Services Licence (AFSL 590594) for superannuation transfers with fully audited accounts, an audited ISO27001 information and security accreditation, a tax practitioner’s licence, and have achieved GOLD level accreditation for SuperStream compliance.

Our system has been built on a solution that, if adopted fully, will ensure “best practice” ensuring accuracy and efficiency, measured by our dynamic scorecard on our employer portal.

3 Month Money Back Guarantee

Risk-free Guarantee

We stand behind our product and service at PaysOnline, which is why we offer a 3-month guarantee. If, for any reason, you are not completely satisfied within the first three months, we will refund any setup fee charges*.


Let us take care of the details while you focus on growing your business.

Take the first step towards effortless payroll management. Contact us today to discuss your payroll needs and explore how our managed payroll solutions can benefit your business. Let’s discuss your unique needs and tailor a solution that works best for you.